1. Information We Collect
Information you provide to us: This includes any information you submit through contact or feedback forms, and any preferences you type into the artificial intelligence (“AI”) powered relocation advisor tool, such as tax priorities, safety concerns, or lifestyle factors you describe when requesting a suggestion.
Information collected automatically: When you use the Platform, we may automatically collect certain technical information, including your IP address, browser type and version, device identifiers, operating system, referring and exit pages, pages viewed, links clicked, approximate location derived from IP address, and timestamps of your activity.
Cookies and similar technologies: We use cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect how the Platform functions.
Information we do not require: You are not required to provide identifying personal information to view the published country scores, rankings, or supplementary data. Identifying information is generally only collected if you contact us, or choose to submit it through the AI powered relocation advisor tool.
2. How We Use Information Collected
We use the information we collect to:
- Operate, maintain, and improve the Platform, including the composite index, the supplementary tax and citizenship data, and the AI powered relocation advisor tool;
- Generate suggestions in response to preferences you submit to the AI advisor tool, by matching your description against the verified data already published on the Platform;
- Respond to your inquiries, support requests, and feedback;
- Monitor and analyze usage trends, diagnose technical issues, and safeguard the security and integrity of the Platform;
- Communicate with you where you have opted in to receive our newsletter or other informational content; and
- Comply with legal obligations and enforce our Terms of Use.
3. How We Share Information
We do not sell your personal information. We may share information in certain circumstances, which include but is not limited to the following:
- Where we believe disclosure is necessary to comply with a legal obligation, protect the rights, property, or safety of I-Passport Index, our users, or the public, or investigate potential violations of our Terms of Use; and
- As part of a merger, acquisition, financing arrangement, or sale of assets, where information may be transferred in connection with the transaction and protected by standard confidentiality obligations.
4. Use of the AI Relocation Advisor Tool
The AI relocation advisor tool matches the preferences you describe against the verified data already published on the Platform to generate suggestions. Please avoid entering sensitive personal information into the AI relocation advisor tool beyond what is necessary to describe your relocation preferences, such as detailed financial account numbers, government identification numbers, or health information, as this information is not required for the tool to function.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to operate the Platform and comply with our legal obligations.
6. Your Rights and Choices
You have the right to request a copy of the personal information we hold about you, as well as the right to ask us to delete that information. If you choose to exercise either of these rights, please contact us at [email address]. We may need to verify your identity before responding to your request. Once verified, we will process your request in accordance with applicable laws and our internal policies.
7. Data Security
We use a combination of administrative, technical, and organizational safeguards to help protect the information we collect from unauthorized access, loss, misuse, or alteration. These measures are designed to keep your data safe and to reduce the likelihood of security incidents.
While we are committed to maintaining a high level of protection, no system for transmitting or storing information can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of the information collected through the Platform.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Platform or our practices. Your continued use of the Platform after any updated Policy takes effect constitutes your acceptance of the changes.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [Email Address].